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IT Support Specialist

2 months ago

Sunderland, Sunderland, United Kingdom In Technology Group Full time

Job Summary:

In Technology Group is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and implementing solutions.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits
  • Troubleshoot and resolve technical issues with desktops, laptops, servers, and other IT equipment
  • Implement and maintain IT systems and infrastructure
  • Collaborate with the service desk team to resolve technical issues
  • Consult with clients on IT system upgrades and implementations

Requirements:

  • Strong technical knowledge of IT systems and infrastructure
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Experience with Active Directory, Windows Server, and Office 365

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment