Hospitality Operations Manager

17 hours ago


Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time
Job Title: Hospitality Operations Manager

About the Role:
The Recruitment Group is working with a prestigious Oxford College to recruit a Hospitality Operations Manager (1 year Fixed Term Contract - Permanent) to join their team.

The successful candidate will be responsible for the management of the reservations and accommodations team, with 2 direct reports. They will be managing all procedures and bookings of accommodation for the Fellows, undergraduates and postgraduates. The role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Responsibilities:
- Manage all aspects of hotel operations including front office, housekeeping, food and beverage services, and security.
- Ensure high standards of customer service are maintained at all times.
- Manage and coordinate the activities of the reservations and accommodations team, providing guidance and support as needed.
- Develop and implement policies and procedures to improve efficiency and productivity in the department.

Requirements:
- A degree in hospitality or a related field is essential.
- Proven experience in a similar role, preferably in a college or university setting.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Strong problem-solving skills, with the ability to think critically and make sound judgments.

Benefits:
- Competitive salary: £40,000 - £45,000 per annum.
- Opportunities for professional development and growth within the organization.
- A dynamic and supportive work environment.

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