Maintenance Scheduling Coordinator

1 day ago


Gloucester, Gloucestershire, United Kingdom CV-Library Full time

Job Overview

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We are seeking a skilled Maintenance Scheduling Coordinator to join our team in Quedgley. As a key member of our operations department, you will play a vital role in coordinating engineers for domestic boiler repairs, servicing, and preventative maintenance.

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Your Key Responsibilities:

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  1. You will be responsible for dealing with field-based engineers via phone and email communications to arrange service and repair appointments directly with customers and client representatives.
  2. You will use our state-of-the-art planning software to schedule these appointments with the appropriate engineer.
  3. You will ensure that customers have had a positive customer journey by dealing with enquiries via telephone and email.
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Requirements:

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  1. A good understanding of basic Microsoft packages including Excel and MS Teams is essential.
  2. You must be flexible and adaptable to work under your own initiative and in a busy office environment as a team.
  3. You will work one Saturday per month paid at overtime rates.
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The salary for this role is £24,500 per annum, plus 22 days' annual leave and 8 bank holidays.



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