Leisure Club Manager
4 weeks ago
About the Role
We are seeking a highly motivated and experienced Leisure Club Manager to join our team at Crowne Plaza Gerrards Cross. As a key member of our operations team, you will be responsible for leading and managing the day-to-day activities of the Leisure Club, ensuring exceptional customer service and a safe and enjoyable experience for all guests.
Key Responsibilities
- Lead and manage the Leisure Club team, providing guidance and support to ensure excellent customer service and high standards of cleanliness and maintenance.
- Develop and implement strategies to drive membership enrollments and satisfaction, working closely with internal and external clients to meet their needs.
- Manage the annual budget for the department, working with the team to achieve targets and ensure financial sustainability.
- Review and optimize the class schedule to meet the needs of our clients, ensuring a diverse and engaging range of activities.
- Ensure compliance with Health and Safety regulations, maintaining a safe and secure environment for guests and staff.
About You
We are looking for a highly experienced and skilled Leisure Club Manager with a proven track record of success in a similar role. You will have excellent leadership and communication skills, with the ability to motivate and inspire a team to deliver exceptional results. You will also have a strong understanding of customer service principles and be able to work effectively with internal and external clients to meet their needs.
About Us
Crowne Plaza Gerrards Cross is a family-owned business with a strong commitment to providing exceptional customer service and a safe and enjoyable experience for all guests. We are a growing team with a diverse range of skills and experience, and we are looking for someone who shares our values and is passionate about delivering outstanding results.
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