Leisure Club Receptionist

3 weeks ago


Beaconsfield, Buckinghamshire, United Kingdom WAVE Spa & Wellness Centre Full time

About WAVE Spa & Wellness Centre

We're a family-owned business with a growing team and sites UK wide, focused on continual growth and a genuinely memorable experience for our guests.

About the role...

As a Leisure Receptionist, you'll be the person our guests rely on to handle transactions and anticipate every detail of a friction-free experience, creating a warm atmosphere that makes them feel welcome and visit time and time again.

You'll offer a warm professional welcome to members, hotel guests, and all visitors alike, ensuring accurate tracking of access and managing memberships, new enrollments, payments, and renewals.

About you...

  • Strong communication skills through a variety of means
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
  • High attention to detail and accuracy – great at managing one's own time
  • Have a passion for the industry


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