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Retail Store Manager

4 weeks ago

Glasgow, Glasgow City, United Kingdom Frasers Group Full time

Job Title: Store Manager

Job Summary:

We are seeking a highly skilled and experienced Store Manager to lead our retail store in Glasgow. The successful candidate will be responsible for maximising turnover, managing and motivating the team, and delivering exceptional customer service.

Key Responsibilities:

  • Maximise turnover to exceed required targets and identify opportunities to continually improve performance
  • Manage and motivate the performance of the team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales both personally and through the team
  • Ensure exceptional customer service is delivered at all times
  • Ensure all members of the team have the tools and knowledge to deliver the key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
  • Ensure all paperwork, policies and procedures are carried out efficiently and accurately
  • Drive and deliver KPI's
  • Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Requirements:

  • You should have a strong clientele background, with a solid database of personal contacts and clients
  • Previous retail experience within the premium sector is preferred
  • You will be an exceptional people manager, with strong leadership and motivational skills
  • Excellent communication, planning and organisational skills
  • Excellent analytical skills, the ability to interpret financial and sales data
  • A high level of brand awareness and product knowledge
  • An awareness of the local area

Personal Qualities:

  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious and well presented at all times