Retail Store Operations Manager

3 days ago


Glasgow, Glasgow City, United Kingdom Sue Ryder Full time

We are seeking a skilled Retail Store Operations Manager to lead our Glasgow store and contribute to the success of Sue Ryder.

Company Overview

Sue Ryder is a leading charity retailer with over 400 shops across the UK, providing expert medical, practical, bereavement, and emotional support to those in need. Our team of dedicated professionals work tirelessly to deliver high-quality care and services to our customers and communities.

As a key member of our retail team, you will have the opportunity to make a real difference in the lives of others while developing your skills and career.

About the Role

This exciting opportunity is for an experienced Retail Store Operations Manager to join our team at our Glasgow shop. As a manager, you will be responsible for driving business growth, pushing sales, and achieving targets while maintaining high standards of merchandising and housekeeping.

You will also be expected to work closely with local communities to generate donated stock, manage effective stock processes, and act as a brand ambassador for Sue Ryder, promoting our national fundraising initiatives.

Key Responsibilities
  1. Drive business growth and achieve sales targets through effective management of stock, visual merchandising, and customer engagement.
  2. Develop and maintain strong relationships with local community groups, charities, and suppliers to secure donations and collaborations.
  3. Maintain high standards of health and safety, ensuring a safe working environment for staff and customers.
  4. Manage stock processes effectively, including receiving, processing, and selling stock, to ensure maximum profit margins.
  5. Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and promoting national fundraising initiatives.
Benefits Package
  • Competitive salary: £10 per hour (plus competitive reward and benefit scheme)
  • 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
  • Company pension scheme
  • Staff discount with thousands of retailers
  • Refer a Friend scheme - £250 payment
  • Enhanced maternity, paternity, and adoption pay
  • Access to Employee Support Programme
  • Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
What We Offer

We offer a supportive and inclusive work environment that values diversity and promotes equality. Our employees enjoy a range of benefits, including a competitive salary, generous holiday allowance, and access to employee networks. We actively encourage applications from people from all backgrounds to help us provide the best possible experience for our customers and communities.


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