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Retail Store Supervisor

2 months ago

Glasgow, Glasgow City, United Kingdom Sparscotland Full time

About the Role:

We are seeking a highly skilled Retail Store Supervisor to join our team at Sparscotland. As a key member of our retail team, you will be responsible for delivering excellent customer service, supervising colleagues, and driving sales growth.

Main Responsibilities:

  • Deliver outstanding customer service, resolving queries and concerns in a timely and professional manner.
  • Lead and motivate a team of retail colleagues, setting clear goals and objectives.
  • Monitor and manage store performance, identifying areas for improvement and implementing changes.
  • Control store inventory, managing stock levels and maintaining accurate records.
  • Work collaboratively with other teams, including food, local, and PO services, to deliver seamless customer experiences.
  • Participate in visual merchandising and store displays, creating an engaging shopping environment.
  • Analyze sales data, identifying trends and opportunities to increase revenue.
  • Manage cash handling and banking procedures, ensuring accuracy and compliance.
  • Contribute to the development of new ideas and initiatives, driving business growth and innovation.

What You'll Get:

  • A competitive hourly rate of £11.84.
  • Ongoing training and coaching to help you succeed in your role.
  • A fun and dynamic work environment with opportunities to learn and grow.
  • A range of benefits, including paid breaks and time off.