Product Lifecycle Management Technical Advisor

3 days ago


Cambridge, Cambridgeshire, United Kingdom 2mrw Group Full time

We are seeking an experienced Technical Support Engineer to join our team at 2mrw Group. As a key member of our support team, you will be responsible for providing high-quality technical support to our customers, working closely with them to resolve issues related to PTC software.

About the Role

This role involves troubleshooting, problem-solving, and providing expert guidance on PTC products, including Windchill, Creo, ThingWorx, and Codebeamer. You will also collaborate with internal teams to escalate and resolve complex issues, maintaining a deep understanding of PTC products and staying updated on new features and updates.

Requirements
  • Bachelor's degree in a relevant field or equivalent experience.
  • Basic certifications or proven experience in relevant products.
  • Domain certifications or proven experience.
What We Offer
  • A competitive salary and benefits package, estimated at £50,000-£70,000 per annum.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • A collaborative and dynamic work environment that fosters innovation and growth.

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