Transportation Operations Specialist

6 days ago


Banbury, Oxfordshire, United Kingdom Stagecoach Group Full time

About the Role:

We are seeking a highly skilled and flexible individual to join our team as a Rail Replacement Coordinator. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our rail services during times of disruption.

Key Responsibilities:

  • Manage rail replacement services, ensuring buses and trains run on time and customers are informed throughout their journey.
  • Carry out safety duties, including managing different situations during times of disruption.
  • Provide exceptional customer service, responding to customer queries and concerns.
  • Work collaboratively with our special events team to support rail replacement services during events.

About You:

We are looking for a candidate who is flexible, customer-focused, and able to work well under pressure. You will have:

  • Great attention to detail and strong decision-making skills.
  • A systematic approach to working and ability to work independently.
  • Availability to work flexible hours, including early mornings and evenings.
  • Ability to build rapport with a diverse range of people.

What We Offer:

We offer a competitive salary, plus travel expenses, and the opportunity to work for a leading transportation company. You will receive comprehensive training on the specific requirements of the role and have the opportunity to develop your skills and career with our company.

Our Culture:

We are committed to creating a workplace culture that is inclusive, respectful, and supportive of all employees. We welcome applications from diverse candidates and are an equal opportunities employer.



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