Service Delivery Expert

2 months ago


Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £20,000 - £30,000

As a Service Delivery Expert, you will be the primary point of contact for customers, providing timely and effective support to resolve their queries. You will work closely with other departments to ensure customer satisfaction and maintain accurate records of customer interactions.

Key Responsibilities:

  • Handle incoming calls, emails, and chat queries from customers.
  • Provide accurate information regarding products and services.
  • Resolve customer issues efficiently and escalate when necessary.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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