Automotive Service Delivery Coordinator
6 days ago
WeRecruit Auto Ltd seeks a highly organized and detail-oriented professional to join our team as a Service Delivery Coordinator.
The ideal candidate will have a solid background in leadership, experience managing large teams, and a proven track record of maintaining high levels of productivity and ensuring regulatory compliance.
About the Role:- Coordinate the delivery of exceptional customer service across all aspects of the repair process.
- Liaise with customers to ensure they are kept informed about their vehicle's progress and address any concerns or complaints in a timely manner.
This is an excellent opportunity for an experienced individual to take on a key role within our team and contribute to the success of our Repair Centre. The estimated annual salary for this position is approximately £38,500, plus bonus and company benefits.
Key Responsibilities:
- Customer Service: Provide exceptional customer service across all aspects of the repair process, ensuring high levels of satisfaction and loyalty.
- Communication: Develop and maintain effective communication channels with customers, ensuring they are kept informed about their vehicle's progress.
Requirements:
- A minimum of [X] years' experience in customer-facing roles, preferably in automotive or service industries.
- Strong communication and interpersonal skills to effectively interact with colleagues, customers, and external stakeholders.
- Ability to work under pressure and prioritize tasks to meet deadlines.
- Commitment to regulatory compliance and data privacy.
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