Automotive Service Delivery Coordinator

6 days ago


Middlesbrough, Middlesbrough, United Kingdom WeRecruit Auto Ltd Full time
Service Delivery Coordinator

WeRecruit Auto Ltd seeks a highly organized and detail-oriented professional to join our team as a Service Delivery Coordinator.

The ideal candidate will have a solid background in leadership, experience managing large teams, and a proven track record of maintaining high levels of productivity and ensuring regulatory compliance.

About the Role:
  • Coordinate the delivery of exceptional customer service across all aspects of the repair process.
  • Liaise with customers to ensure they are kept informed about their vehicle's progress and address any concerns or complaints in a timely manner.

This is an excellent opportunity for an experienced individual to take on a key role within our team and contribute to the success of our Repair Centre. The estimated annual salary for this position is approximately £38,500, plus bonus and company benefits.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service across all aspects of the repair process, ensuring high levels of satisfaction and loyalty.
  • Communication: Develop and maintain effective communication channels with customers, ensuring they are kept informed about their vehicle's progress.

Requirements:

  • A minimum of [X] years' experience in customer-facing roles, preferably in automotive or service industries.
  • Strong communication and interpersonal skills to effectively interact with colleagues, customers, and external stakeholders.
  • Ability to work under pressure and prioritize tasks to meet deadlines.
  • Commitment to regulatory compliance and data privacy.


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