Service Coordinator

3 days ago


Middlesbrough, Middlesbrough, United Kingdom Triumph Consultants Ltd Full time
Job Title: Service Coordinator

About the Role:

We are seeking a highly motivated and experienced Service Coordinator to join our team at Triumph Consultants Ltd. The successful candidate will play a crucial role in supporting magistrates and judges with appropriate sentencing for individuals in the criminal justice system who require substance user services.

The ideal candidate will have a strong background in substance misuse, excellent communication and interpersonal skills, and be able to motivate themselves and others.

Key Responsibilities:

  • Triage clients coming through custody and help them remain engaged with agencies that can move their lives forward positively.
  • Complete assessments and identify appropriate interventions, services, placements, and packages of support to meet individual needs and goals.
  • Work evenings and weekends to meet service needs, and collaborate with agencies and clients to co-produce personalised plans.
  • Support colleagues from other agencies and provide rapid response to crisis.
  • Regularly review cases and measure outcomes, identifying and overcoming triggers/crisis points that may lead to clients disengaging or resisting help.
  • Record and maintain progression, ensuring clients are aware of their support and safety plans.
  • Reduce involvement as clients gain sustained independence and plan safe exits from service.

Requirements:

  • Relevant qualification
  • Full Driving Licence and own vehicle

Preferred Qualifications:

  • Prior experience or knowledge of substance use services
  • 2+ years working within a substance misuse type role

Salary: £35,000 per annum

Location: Based in [Location], with regular travel across the region.



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