Call Centre Agent

2 weeks ago


Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are looking for an experienced Call Centre Agent to join our team in Runcorn, United Kingdom.

About the Role:

This is a dynamic role that involves handling customer inquiries, resolving issues, and providing excellent service. The successful candidate will have strong communication and problem-solving skills, as well as the ability to work under pressure.

Key Responsibilities:
  • Answer customer calls, respond to emails, and engage in live chats.
  • Provide accurate product information and resolve customer complaints.
  • Collaborate with internal teams to ensure seamless customer experiences.

The estimated annual salary for this position is around £25,000-£30,000.

Skills and Qualifications:
  • Previous experience in a call centre or customer-facing role.
  • Strong communication and problem-solving skills.
  • Ability to multitask and work under pressure.
  • Familiarity with CRM systems and Microsoft Office.

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