Housing Options Specialist

7 days ago


Bournemouth, Bournemouth, United Kingdom Positive Employment Full time

Positive Employment is currently recruiting for a Housing Options Officer to join our client, a government organisation based in Bournemouth.

The successful candidate will assess the organisation's housing duty to those applying for housing as homeless or threatened with homelessness, in accordance with statute and policy and working procedures.

As a member of a committed team, you will provide person-centred housing options advice and support with a focus on preventing homelessness.

This is a 3-month starting contract with the possibility for extensions.

The role is hybrid with at least 2 days required for community-based work.

You will provide specialist advice on a range of complex housing options and homeless prevention initiatives.

Key responsibilities include holding a caseload and carrying out detailed legal assessments of applications for housing, making decisions on all aspects of housing or homelessness applications including verification, eligibility, housing need and support.

You will determine the support needs of households in housing need and refer to specialist providers where appropriate.

Additionally, you will participate in Housing Options Duty Rota, providing excellent customer service in respect of a range of complex and contentious housing enquiries, through various communication channels, online, face-to-face, and in the community.

You will act as housing lead in response to serious domestic abuse, child protection, adult safeguarding, etc., where clients have identified housing needs.

Developing strong relationships with all housing providers and promoting multi-agency initiatives in the prevention of homelessness is also a key aspect of the role.

Maintaining continuous professional development and up-to-date knowledge of related legislation, such as landlord and tenant, family, welfare benefits, child and adult safeguarding, is essential.

You will prevent homelessness wherever possible by negotiation and collaboration with a range of stakeholders.

Effectively managing a caseload through personal housing plans, communication strategies, and effective record keeping is also a key responsibility.

You will provide affidavit evidence in cases where legal review is triggered.

Applying client confidentiality procedures to investigations undertaken and following guidance in relation to lone working where there are potential risks to personal safety is also essential.

Experience of providing professional advice to people in housing need or a relevant sector is required.

Part 7 housing options experience is also essential.

Ability to travel around the area (and to other areas of the UK) in an agreed timely manner is required.

Working Hours:

09:00 am - 17:00 pm, Monday - Friday

Key Words:

Housing Options, Homelessness, Part 7



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