Administrative Support Specialist

1 week ago


Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full time

About the Role

As a Technical Support Officer within the City & County of Swansea, you will play a vital role in providing administrative support to the Highways and Transportation department.

Key Responsibilities

  • Assist in the delivery of administrative tasks within the Highways Technical Support team.
  • Deal with the public primarily via telephone, requiring excellent customer service skills.
  • Provide technical administrative support to site-based staff on work actions.
  • Utilize Microsoft Office systems and databases to perform tasks efficiently.

Desirable Skills and Experience

  • Previous administrative experience in an office environment.
  • Excellent communication and team working skills.
  • Ability to learn new skills quickly and adapt to changing situations.

What We Offer

  • A permanent contract of 37 hours a week.
  • A generous benefits package, including annual leave, family-friendly policies, and opportunities for progression within the council.


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