Administrative Support Specialist
1 week ago
About the Role
As a Technical Support Officer within the City & County of Swansea, you will play a vital role in providing administrative support to the Highways and Transportation department.
Key Responsibilities
- Assist in the delivery of administrative tasks within the Highways Technical Support team.
- Deal with the public primarily via telephone, requiring excellent customer service skills.
- Provide technical administrative support to site-based staff on work actions.
- Utilize Microsoft Office systems and databases to perform tasks efficiently.
Desirable Skills and Experience
- Previous administrative experience in an office environment.
- Excellent communication and team working skills.
- Ability to learn new skills quickly and adapt to changing situations.
What We Offer
- A permanent contract of 37 hours a week.
- A generous benefits package, including annual leave, family-friendly policies, and opportunities for progression within the council.
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