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Luxury Travel Sales Director
2 months ago
Luxury Travel Store Manager Opportunity
This leading luxury tour operator is seeking an experienced Luxury Travel Sales Manager to lead a team of skilled travel consultants in their busy Cambridge retail travel agency. The successful candidate will have the opportunity to work for a multi-award-winning travel company that prioritizes its team's well-being and success.
Role Overview
- Drive retail sales performance, meeting and exceeding targets to contribute to business growth.
- Develop and implement strategies to convert bookings, increasing top-line figures while ensuring operational efficiency.
- Monitor the financial performance of staff, ensuring optimal productivity and profitability.
- Oversee the day-to-day operations and administration of the store, including developing local marketing initiatives and campaigns.
Key Responsibilities
- Accountable for achieving budgeted operating profits through effective sales management.
- Manage the store's overall performance, identifying areas for improvement and implementing changes as necessary.
- Lead by example, demonstrating exceptional service standards and promoting a positive team culture.
- Foster strong relationships with clients and partners, driving sales and revenue growth.
Requirements
- Proven experience in managing a retail travel store or tour operator sales/call centre, with a track record of delivering sales results and excellent customer service.
- A genuine passion for travel, particularly long-haul destinations, with a deep understanding of the commercial aspects of tour operating.
- Excellent working knowledge of at least one travel agent or tour operator's reservation system.
- A strong communicator with excellent leadership and interpersonal skills.
What We Offer
- A competitive basic salary of £34,945 per annum.
- A lucrative monthly commission scheme, providing opportunities for significant earnings potential.
- A comprehensive benefits package, including 25 days holiday, 37.5 working week, and regular Fam trips.
- An exciting opportunity to join a prestigious and ultra-successful travel company, with a commitment to employee development and satisfaction.
