Quality Assurance and Administration Assistant

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Shoosmiths Full time

About the Role

Shoosmiths is seeking a highly organized and detail-oriented Quality Assurance and Administration Assistant to support the Dispute Resolution & Litigation team in Scotland. The successful candidate will assist the Team Leader in maintaining compliance records, preparing training materials, and delivering training on client standards.

Main Responsibilities

  • Complete quality checks on work completed by the wider department to ensure internal and external requirements are met.
  • Assist with the completion of responses to client audits.
  • Support the team lead in maintaining policy and procedure documents.
  • Provide day-to-day administrative support to the DR&L team as directed by the Team Lead.
  • Assist the Litigation Managers with internal and external reporting.

Requirements

  • IT literate with experience of using Word, Excel, and the internet.
  • Good written, numeracy, and oral communication skills.
  • Accuracy and attention to detail.
  • Ability to prioritize, be organized, and efficient.
  • Flexibility with the capability to adapt to change, new practices, and cope under pressure.

About Us

Shoosmiths is the law firm clients choose for excellent service, incisive thinking, and above all for our ability to focus on what matters. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation.



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