Rider Experience Specialist

6 days ago


London, Greater London, United Kingdom DELIVEROO Full time

We're seeking a talented Rider Experience Specialist to join our Research & Insights team in London. As a key member of our team, you'll play a critical role in understanding the needs of our riders and delivering research projects that inform business decisions.

About the Role

Your responsibilities will include scoping, planning, and executing research projects, as well as synthesising data from multiple sources into compelling insights. You'll work closely with our multidisciplinary teams to develop research roadmaps that directly action research findings.

We're looking for someone with extensive experience in user research, including time spent working in fast-paced teams within high-growth companies. You should be confident in planning and executing remote research, often internationally, and comfortable presenting findings to senior stakeholders.

About Deliveroo

Deliveroo is a technology-driven company that's revolutionising the food delivery industry. Our mission is to transform the way people shop and eat by connecting consumers, restaurants, shops, and riders.

We're committed to diversity, equity, and inclusion in all aspects of our hiring process. If you're passionate about rider experience and want to make a real impact, we'd love to hear from you.



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