Food and Beverage Operations Manager

3 weeks ago


St Helens, St. Helens, United Kingdom Mercure Haydock Park Hotel Full time

Food and Beverage Supervisor Role

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Mercure Haydock Park Hotel. As a Food and Beverage Supervisor, you will be responsible for leading the team and ensuring the smooth operation of the department.

Key Responsibilities:

  • Lead the team and motivate them to deliver exceptional customer service
  • Assist the Management team in the smooth operation of the department
  • Support and deliver training to team members
  • Deal with guest complaints and react in a friendly and efficient manner
  • Work and cooperate with colleagues to enhance the guest experience

Requirements:

  • Strong knowledge of hotel operations and procedures
  • Excellent communication and leadership skills
  • Ability to work under pressure and multitask
  • Good command of English language
  • Good grooming standards

About Us:

Mercure Haydock Park Hotel is a 4-star hotel located in the heart of Haydock. We offer a range of amenities and services to our guests, including a restaurant, bar, and leisure club. We are committed to providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.



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