Food and Beverage Team Leader
4 weeks ago
Role Overview
The Food and Beverage Supervisor will be responsible for leading the team and ensuring the smooth operation of the department. This includes assisting the management team, delivering training to team members, and maintaining a visible presence to ensure excellent customer service.
Key Responsibilities
- Lead by example and motivate the team to deliver exceptional customer experiences
- Assist the management team in the smooth operation of the department
- Deliver training to team members and actively develop their skills and knowledge
- Ensure all customer requests and queries are responded to promptly and effectively
- Deal with guest complaints in a friendly and efficient manner
- Work collaboratively with colleagues to enhance the guest experience
- Continuously develop new knowledge and skills to ensure best practice service delivery
- Ensure the department is always prepared for business and forthcoming days service
About Us
Mercure Haydock Park Hotel is a 4-star hotel surrounded by beautiful grounds and offering luxurious décor and comfortable rooms. We pride ourselves on providing excellent opportunities for growth and development within our team.
What We Offer
- Excellent opportunities for growth and development
- A supportive and collaborative team environment
- A comprehensive training program to develop your skills and knowledge
- A competitive salary and benefits package
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