Employee Relations Specialist
2 weeks ago
Job Summary: We are seeking an experienced Employee Relations Specialist to join our HR Operations team. The successful candidate will be responsible for providing expert advice and guidance on employee relations matters, ensuring a positive and proactive approach to dealing with employment issues.
Key Responsibilities:
- Partner with the business to deliver a high-quality, proactive, and SLA-compliant case management service on ER issues such as disciplinary, grievance, capability, appeals, absence management, redundancy, changing terms and conditions, probation, and flexible working.
- Oversee the day-to-day management of ER tickets to ensure tasks are completed within agreed SLAs.
- Provide a positive and proactive approach to dealing with employment matters, helping to build the reputation of the People Services function and relationships across all areas of the business.
- Maintain accurate records of ER cases across relevant systems to allow data and trend analysis to be conducted across business areas.
- Provide the business with pragmatic and commercial-based options while considering legal risks.
- Liaise with various stakeholders both internally and externally, including line managers, ACAS, employee representatives, and solicitors, about ongoing cases.
- Produce accurate and well-written communications, including invite and outcome letters.
- Support the delivery of ER training across the business to upskill line managers.
- Keep up to date with current and future employment legislation, adapt where needed, and communicate updates where needed.
- Create and review new policies and templates in line with employment legislation.
Requirements:
- Previous experience in a HR role, with a good level of experience and understanding of ER.
- CIPD qualified to a minimum of level 3.
- Experience of managing a high volume of case management.
- Excellent stakeholder management experience.
- Proficient in MS Office programs.
- Knowledge of ROI employment legislation would be advantageous.
What We Offer:
- H&B Employee Discount - 25%.
- Pension company contribution.
- Exclusive benefits, free advice, and savings from a range of retailers and providers.
- And many more.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
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