Employee Relations Specialist
2 months ago
We are seeking a highly skilled and experienced Employee Relations Specialist to join our HR Operations team at Holland and Barrett. As an Employee Relations Specialist, you will be the first point of contact for all Employee Relations matters within the organisation, providing a full ER case management service and giving first-line advice on informal and formal cases.
Key Responsibilities- Partner with the business to deliver a high-quality, proactive, and SLA-compliant case management offer on ER issues such as disciplinary, grievance, capability, appeals, absence management, redundancy, changing terms and conditions, probation, and flexible working.
- Oversee the day-to-day management of ER tickets to ensure tasks are completed within agreed SLAs.
- Provide a positive and proactive approach to dealing with employment matters, helping to build the reputation of the People Services function and relationships across all areas of the business.
- Maintain accurate records of ER cases across relevant systems to allow data and trend analysis to be conducted across business areas.
- Provide the business with pragmatic and commercial-based options while considering legal risks.
- Liaise with various stakeholders both internally and externally, including line managers, ACAS, employee representatives, and solicitors, about ongoing cases.
- Produce accurate and well-written communications, including invite and outcome letters.
- Support the delivery of ER training across the business to upskill line managers.
- Keep up to date with current and future employment legislation, adapt where needed, and communicate updates where needed.
- Create and review new policies and templates in line with employment legislation.
- Previous experience in a HR role, with a good level of experience and understanding of ER.
- CIPD qualified to a minimum of level 3.
- Experience of managing a high volume of case management.
- Excellent stakeholder management experience.
- Proficient in MS Office programs.
- Knowledge of ROI employment legislation would be advantageous.
We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures.
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Employee Relations Specialist
3 months ago
Nuneaton, Warwickshire, United Kingdom Holland and Barrett Full timeAt Holland and Barrett, we are seeking a dedicated Employee Relations Specialist to become a vital member of our HR Operations team. In this role, you will be instrumental in managing all Employee Relations concerns across our Retail, Supply Chain, and Support functions in the UK and Republic of Ireland. This position demands the ability to handle a...
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Employee Relations Specialist
2 months ago
Nuneaton, Warwickshire, United Kingdom Holland and Barrett Full timeAt Holland and Barrett, we are seeking a dedicated Employee Relations Specialist to become a vital member of our HR Operations team. In this role, you will be instrumental in managing all Employee Relations concerns across our Retail, Supply Chain, and Support functions in the UK and Republic of Ireland. This position demands the ability to handle a...
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