Outbound Sales Advisor

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time
Role Overview:
As an Outbound Sales Advisor at CV-Library, you will be responsible for making outbound calls to existing customers to retain them and establish strong long-term customer relationships. This is a customer-facing role that requires excellent communication skills, problem-solving attitude, and attention to detail.

Responsibilities:
- Make outbound calls to existing customers
- Deal with escalated high-level complaints
- Establish strong long-term customer relationships

Requirements:
- Excellent communication skills
- Problem-solving attitude
- Attention to detail
- Experience working in a call centre environment, preferably in an outbound or objections handling role
- Strong computer and MS office skills
- Ability to multitask effectively while maintaining a high level of service quality

What We Offer:
We offer a competitive salary of around £15-18 per hour, a comprehensive benefits package including private healthcare, MediCash cash plan, PerkBox rewards, employee referral program, discounts on our alarm systems, Cycle to Work Scheme, and more. You will also receive 29 days' annual leave including bank holidays, increasing to 31 days after one year's service.
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