Customer Relations Support Coordinator
1 month ago
We're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.
Key Responsibilities- Lead a team of Install Coordinators, providing guidance and support to ensure excellent customer service
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with regional field teams to deliver exceptional results and drive business growth
- Coach and mentor team members to enhance their skills and performance
- Identify and implement process improvements to increase efficiency and productivity
- A proven track record of leading high-performing teams and driving business results
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- A customer-centric approach, with a focus on delivering exceptional service and support
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements
- A passion for renewable energy and a commitment to our mission to drive the global energy transition
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Share options in Octopus Energy Group
We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about renewable energy and customer service, we'd love to hear from you.
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Customer Relations Support Coordinator
1 month ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking a highly skilled and motivated Customer Relations Support Coordinator to join our team at Octopus Energy. As a key member of our Solar Install Support Team, you will be responsible for leading a team of Install Coordinators to deliver exceptional service to our Solar customers.Key ResponsibilitiesLead a team of Install...
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Customer Relations Support Coordinator
1 month ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking a highly skilled and motivated Customer Relations Support Coordinator to join our team at Octopus Energy. As a key member of our Solar Install Support Team, you will be responsible for leading a team of Install Coordinators to deliver exceptional service to our Solar customers.Key ResponsibilitiesLead a team of Install...
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Customer Relations Support Coordinator
1 month ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Relations Support Coordinator to join our team at Octopus Energy. As a key member of our Solar Install Support Team, you will be responsible for leading a team of Install Coordinators to deliver exceptional service to our customers.Key ResponsibilitiesLead a team of Install Coordinators,...
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Customer Relations Support Coordinator
1 month ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Relations Support Coordinator to join our team at Octopus Energy. As a key member of our Solar Install Support Team, you will be responsible for leading a team of Install Coordinators to deliver exceptional service to our customers.Key ResponsibilitiesLead a team of Install Coordinators,...
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Customer Relations Support Coordinator
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeBe a Part of the Renewable Energy RevolutionWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Team Leader
2 months ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Mission to Drive the Global Renewable Energy RevolutionWe're on a mission to make a big green dent in the universe, and we need talented individuals to help us achieve our vision. As a leading player in the renewable energy sector, we're passionate about reducing carbon footprints and empowering customers to take control of their energy use.About...
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Customer Relations Support Team Leader
2 months ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Mission to Drive the Global Renewable Energy RevolutionWe're on a mission to make a big green dent in the universe, and we need talented individuals to help us achieve our vision. As a leading player in the renewable energy sector, we're passionate about reducing carbon footprints and empowering customers to take control of their energy use.About...
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Customer Relations Support Team Lead
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin the Renewable Energy RevolutionWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.You'll...
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Case Support Coordinator
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Customer Service and Logistics Coordinator
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