Administrative Support Coordinator

3 weeks ago


Eastleigh, Hampshire, United Kingdom Service Care Solutions Ltd Full time

Job Title - Community Safety Assistant

Location - Eastleigh

Contract - Temporary (12 weeks)

Hours - Full-time (37.5 hours per week)

Salary - £12.15 PAYE / £16.75 LTD per hour

We are seeking a highly skilled and dedicated individual to provide comprehensive administrative support to our Community Safety Team. As a key member of the team, you will be responsible for ensuring the smooth operation of the service by handling anti-social behavior (ASB) and domestic abuse (DA) cases, managing team resources, and collaborating with external agencies.

Key Responsibilities:

  1. Administrative Support: Deliver exceptional support, including email management, meeting minute production, and intranet content maintenance.
  2. Resource Management: Oversee stock levels, raise repairs, and process purchase orders.
  3. Case Management: Process and log information for DA and ASB cases, including MARAC/HRDA research and VIP flags.
  4. Noise App Usage: Authorize and assist customers with access, reviewing recordings as required.
  5. Trend Analysis: Collaborate on producing reports on ASB/DA trends and case outcomes.
  6. Service Delivery: Work closely with the Group Community Safety Manager to ensure seamless service delivery.

Requirements:

  1. Understanding of ASB and DA Impacts: Strong knowledge of the impacts of ASB and DA on individuals and communities.
  2. Communication Skills: Excellent communication and resilience skills, with the ability to manage complex safeguarding disclosures.
  3. IT Proficiency: Proficiency in IT and collaboration with stakeholders.
  4. Commitment to Values: Commitment to promoting our organization's values and successes.


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