Senior Operations Manager
4 weeks ago
We are seeking a Senior Operations Manager to join Arcus FM Limited on a permanent basis at our Redditch site.
Key ResponsibilitiesAs a Senior Operations Manager, you will lead a team of around 15 Planners and Desk Agents, providing front-line support to our clients. Your key responsibilities will include managing the team to deliver results from either a Planning or Desk perspective, providing accurate and concise reports of work order resolution status daily to senior management.
You will work with multiple clients and manage various projects simultaneously, utilizing your problem-solving and performance management skills to drive success.
RequirementsTo be successful in this role, you will need to be a strong self-motivated people manager with effective communication skills. Key qualifications include:
- Salary: £31,212 per annum
- Up to 4% bonus scheme, subject to achievement of targets
- Group personal pension scheme of matched contributions between 5% and 6%
- 25 Days Annual Leave + Bank Holidays
- Life Assurance
- Access to state-of-the-art training academy
- Funded Training Sponsorship Scheme
- Refer a Friend reward scheme
- Cycle to Work Scheme
- Health Cash Plan
- Up to 10% off B&Q/ Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres
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