Field Service Engineer

3 weeks ago

Leamington Spa, Warwickshire, United Kingdom Lotus Cars Europe Full time
About the Role

The Field Service Engineer will be responsible for providing on-site technical support to the Lotus After-Sales Network in the UK and Ireland.

Key Responsibilities
  1. Provide technical support to the Lotus AS Network.
  2. Provide technical assistance in case of critical diagnosis in the field and report them to the headquarters.
  3. Share diagnosis information and provide feedback to the Quality department to improve the product.
  4. Support the technical field service organization as well as the technical support departments in the elimination of complex product defects on vehicles, units, and components.
  5. Support Customer Care teams in the resolution of customer issues within the network.
  6. Periodic reporting and analyzing statistical data on technical issues coming from the network.
  7. Analysis and evaluation of incoming complaints.
  8. Independent decision-making about necessary measures to address the complaints.
  9. Implementation of technical solutions in workshop-oriented instructions.
Key Stakeholders
  1. 1st Level of technical Support, centralizing the requests.
  2. Regional Aftersales Manager, escalating customer complaints.
  3. Network of Authorized repairers, providing technical support and training.
Requirements
  1. Degree in Engineering or equivalent specializing in vehicle technology, mechanical engineering, electrical engineering with a focus on drives or master craftsman/workshop manager/master technician.
  2. Automotive background in a similar job for an OEM.
  3. Extensive knowledge of total vehicle systems including powertrain, electrical, and diagnostics.
  4. Class B driving license.
  5. 100% willingness to travel nationally and internationally.
  6. Must be fluent speaking English at a technical level.
  7. Confident in working with Microsoft Office suite (Excel, PowerPoint).
Desirable
  1. Additional knowledge of European languages will be considered as a plus.
  2. Experience working in an automotive aftersales workshop environment.
Benefits
  1. 25 days' holiday plus bank holidays.
  2. 6% pension contribution.
  3. Discretionary annual bonus scheme, based on your contribution and the performance of the company.
  4. Private Healthcare.
  5. Group income protection based on length of service.
  6. Paid time off for medical appointments.
  7. Family Friendly policies.
  8. Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT.

At Lotus Cars Europe, we're a diverse mix of talent from all walks of life. We firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization.

Join us in our mission to transform into a truly global performance car brand focused on the electrical future.

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom newscientist - Jobboard Full time

    Job Title: Field Service EngineerJoin our team as a Field Service Engineer and take on a challenging role that requires technical expertise and excellent communication skills.About the RoleWe are seeking a highly skilled and experienced Field Service Engineer to join our team in the UK and Ireland. As a Field Service Engineer, you will be responsible for...

  • Field Service Engineer

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleWe are seeking a highly skilled and experienced Field Service Engineer to provide technical support to our Lotus...

  • Field Service Engineer

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleWe are seeking a highly skilled and experienced Field Service Engineer to provide technical support to our Lotus...

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleWe are seeking a highly skilled and experienced Field Service Engineer to provide technical support to our Lotus...

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleWe are seeking a highly skilled and experienced Field Service Engineer to provide technical support to our Lotus...

  • Field Service Engineer

    3 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleThe Field Service Engineer will be responsible for providing technical support to the Lotus After-Sales Network...

  • Field Service Engineer

    3 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleThe Field Service Engineer will provide technical support to the Lotus After-Sales Network in UK and Ireland,...

  • Field Service Engineer

    3 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleThe Field Service Engineer will provide technical support to the Lotus After-Sales Network in UK and Ireland,...

  • Field Service Engineer

    3 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleThe Field Service Engineer will be responsible for providing technical support to the Lotus After-Sales Network...

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleThe Field Service Engineer will provide technical support to the Lotus After-Sales Network, working with both...

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    Job Title: Field Service EngineerJoin Group Lotus, a leading sports car manufacturer, as a Field Service Engineer and be part of our team that is transforming into a truly global performance car brand focused on the electrical future.About the RoleThe Field Service Engineer will provide technical support to the Lotus After-Sales Network, working with both...

  • Field Service Engineer

    5 days ago

    Leamington Spa, Warwickshire, United Kingdom Lotus Cars Europe Full time

    Job Title: Field Service EngineerAt Lotus Cars Europe, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support to our Lotus After-Sales Network in the UK and Ireland.About the RoleThe successful candidate will be responsible for:Providing technical support...

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom RECRUIT123 LIMITED Full time

    Job Title: Field Service EngineerWe are seeking an experienced Field Service Engineer to join our team at RECRUIT123 LIMITED. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the UK.Key Responsibilities:Perform field service activities, including on-site installation, upgrades,...

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom newscientist - Jobboard Full time

    Job Title: Field Service EngineerJob Summary:We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support to our Lotus After-Sales Network in the UK and Ireland.Key Responsibilities:Provide technical support to the Lotus AS Network, including mechanical and...

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom newscientist - Jobboard Full time

    Job Title: Field Service EngineerJob Summary:We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support to our Lotus After-Sales Network in the UK and Ireland.Key Responsibilities:Provide technical support to the Lotus AS Network, including mechanical and...

  • Field Service Engineer

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom newscientist - Jobboard Full time

    Job Title: Field Service EngineerJoin our team as a Field Service Engineer and take on the challenge of providing technical support to the Lotus After-Sales Network in the UK and Ireland.About the Role:The successful candidate will be responsible for providing on-site technical support to authorized technicians, completing root cause analysis, and reporting...

  • Field Service Engineer

    1 month ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    About the RoleThe Field Service Engineer will be responsible for providing on-site technical support to the Lotus After-Sales Network in the UK and Ireland.This role involves working with both petrol engines and battery electric vehicles, providing mechanical and electrical diagnostic support to authorized technicians, and completing root cause analysis and...

  • Field Service Engineer

    1 month ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    About the RoleThe Field Service Engineer will be responsible for providing on-site technical support to the Lotus After-Sales Network in the UK and Ireland.This role involves working with both petrol engines and battery electric vehicles, providing mechanical and electrical diagnostic support to authorized technicians, and completing root cause analysis and...

  • Field Service Engineer

    5 days ago

    Leamington Spa, Warwickshire, United Kingdom Group Lotus Full time

    About the RoleThe Field Service Engineer will be responsible for providing on-site technical support to the Lotus After-Sales Network in the UK and Ireland. This role involves working with both petrol engines and battery electric vehicles, providing mechanical and electrical diagnostic support to authorized technicians, and completing root cause analysis and...

  • Mechanical Field Service Engineer

    3 weeks ago

    Leamington Spa, Warwickshire, United Kingdom CV Library Full time

    Mechanical Field Service Engineer - MRI ImagingWe are seeking a skilled Mechanical Field Service Engineer to join our team in the MRI Imaging sector. As a key member of our team, you will be responsible for visiting customer sites, assembling magnets for MRI imaging systems, and conducting annual servicing.Key Responsibilities:Assemble and install MRI...