Retail Experience Specialist

1 week ago


Telford, Telford and Wrekin, United Kingdom Betting & Gaming Limited Full time

We are seeking a Retail Experience Specialist to join our team and deliver top-notch customer service in our betting shops. If you have a passion for sports or great customer service, we want to hear from you

As a key member of our team, you will help build strong relationships with customers, demonstrate products and betting terminals, and handle customer complaints or concerns with empathy and problem-solving skills.

Our shops can be open from Monday to Sunday 8am - 10pm, including weekends and bank holidays. Your typical weekly rota will be made up of a blend of long opening shifts, long closing shifts, and shorter evening shifts, varying week to week. As a key holder, you will be responsible for opening and closing the shop.

Key benefits include:

  • A competitive salary of £80 per hour
  • Optional overtime subject to availability
  • Pension scheme
  • Annual ShareSave
  • Discounts with hundreds of retailers
  • Healthcare and wellbeing support


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