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Director of Global Provider Networks

2 months ago

South East England, United Kingdom World Travel Protection Full time
Job Title: Director of Global Provider Networks

World Travel Protection is seeking a highly skilled and experienced Director of Global Provider Networks to lead our global network strategy and operations. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive network strategy that aligns with our business objectives.

Key Responsibilities:
  • Develop and implement a global network strategy that aligns with our business objectives
  • Lead the creation of a Global Network Operating Model, establishing best-in-class processes and protocols to deliver a superior customer experience
  • Manage all functions across the global provider network to ensure quality control, appropriate medical governance, and enhancing both the customer experience and brand reputation
  • Formulate strategies and continuous improvements to ensure Global Network Management (GNM) is strategically aligned to the rollout of WTP's Global Operating Model and overarching vision and roadmap of the Cover-More Group
  • Have fiscal responsibility and control of OPEX for global network teams around audits, travel, conferences, and consultancy expenses in line with budgetary constraints and company policy
  • Work with Risk and Compliance, and the Medical leadership team to maintain and improve compliance and risk frameworks across the network divisions of the business
  • Establish productive relationships with network leaders and teams globally to create consistency in the delivery, execution, and engagement of Global Providers
  • Offer solutions to provider network issues that are affecting or may affect the delivery of service to our customers and/or other WTP members
Requirements:
  • A successful track record of network service delivery
  • Experience in developing and implementing global network strategies
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible working arrangements
  • A comprehensive employee assistance program