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Sales and Service Leader
2 months ago
About Aveda
Aveda is a leader in prestige beauty, dedicated to providing welcoming, authentic, and personalized service to our customers. As a Counter Manager, you will play a key role in achieving our customer service and sales targets.
Key Responsibilities
- Provide exceptional customer service and product demonstrations to clients using state-of-the-art technology.
- Set and achieve sales and customer service targets, analyze sales data, and schedule staff.
- Lead, coach, and develop a high-performing team to succeed.
- Create and execute in-store events to drive sales and customer engagement.
- Manage inventory, facilities, and cash reconciliation.
Requirements
- Proven retail management or assistant retail management experience, preferably in beauty or a fast-paced retail environment.
- Ability to work flexible hours and maintain a good work-life balance.
- Proficient in Microsoft Office.
- Proof of right to live and work in the country.
What We Offer
- Competitive industry salary.
- Commission scheme eligibility.
- Annual Leave & Family Leave.
- Product discount/Staff Product Concession monthly credit spend allowance on many Aveda brands.
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
- Benefits platform with exclusive discounts and offers.
- Work Life Connections – Employee Assistance Programme.
- Extensive Training & development offering.
