Account Manager

2 months ago


Chelmsford, Essex, United Kingdom Aim Search Full time
Senior Account Manager | Creative Agency / Retail POS Display

Aim Search is partnering with a Global Retail Design Agency to recruit an experienced Account Manager / Senior Account Manager in the creative agency/retail space. The ideal candidate will demonstrate exceptional organisation, an affinity with retail/commerce, and a forensic attitude towards client success.

Key Responsibilities:
  • Own client accounts, with responsibility for the client agency relationship and customer experience.
  • Foster collaboration within the account management team and cross-functional teams to ensure seamless service execution.
  • Cultivate and nurture relationships with clients, working to understand the client business, goals, and challenges to act as a trusted advisor.
  • Interpret client briefs and work in collaboration with internal teams to design solutions and commercial models to optimise our full service, global, and responsible proposition.
  • Collaborate with the internal service delivery team to ensure client needs are met, acting as the client advocate within the company.
  • Maintain and update all cost management systems with accurate and timely submission of quotes and invoices.
  • Act as an ambassador for the company by proactively promoting the business.
Requirements:
  • Previous experience in account management/retail marketing/print/POS solutions.
  • Extensive knowledge of retail POS and Windows markets.
  • Proven track record in executing and delivering similar projects.
  • Professional outlook and strong computer literacy.

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