Sheltered Housing Operations Director

4 days ago


London, Greater London, United Kingdom Ackerman Pierce Ltd Full time

About the Company:

Ackerman Pierce Ltd is a leading provider of housing management services, committed to delivering high-quality services that meet the needs of our customers.

Job Summary:

The Housing Management Services Manager will be responsible for leading our Neighbourhood services, developing and implementing effective strategies to improve service delivery, and managing budgets to ensure efficient service provision.

Key Responsibilities:

  • To develop and implement service improvement plans, reviewing policies and processes for housing management and sheltered services using business intelligence and benchmarking data.
  • To monitor and analyse statutory KPIs and LPIs, setting and monitoring appropriate performance targets to deliver an efficient and streamlined service.
  • To manage overall budget for Neighbourhood services, analysing and advising on the budgetary impact of property management, delivering services within the budget envelope.
  • To provide leadership and management to managers directly managed, promoting good people management skills and self-motivation.

What We Offer:

Ackerman Pierce Ltd offers a competitive salary of approximately £62,500 per annum, depending on experience, and a range of benefits including a comprehensive pension scheme and opportunities for professional development.



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