Lead IT Specialist for System Administration
3 weeks ago
The estimated salary for this Lead IT Specialist for System Administration role is £70,000 - £90,000 per annum.
About the PositionWe are seeking an experienced IT Specialist to lead and manage the Application Support team to provide 1st and 2nd line application support, ensuring incidents and escalations are resolved efficiently and effectively.
Key Responsibilities- Establish and maintain strong communication channels with business stakeholders, internal and/or 3rd party support teams.
- Conduct thorough root cause analysis of issues to prevent reoccurrence and implement long-term solutions.
- Provide strategic oversight and proactive support & maintenance across the application landscape.
- Oversee the creation, review, and maintenance of support documentation for deploying and configuring applications.
- Support internal projects with expert technical design reviews and oversee environment builds/deployment.
As a global leader in the energy industry, SEFE Marketing & Trading Ltd is committed to delivering innovative solutions that meet the changing needs of our customers.
Our Benefits PackageWe offer a comprehensive benefits package which includes:
- non-contributory pension
- bonus earning potential
- 25 days holiday plus bank holidays and volunteering days
- buy/sell holidays
- life assurance
- medical and dental insurance
- a wide range of optional flexible benefits
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