Executive Housekeeping Director
2 days ago
**About the Role**
Kennedy Business Services Ltd is seeking a seasoned Housekeeping Manager to join their team in Belfast. This is an exciting opportunity to lead a dedicated team of professionals and contribute to the success of a new hotel development.
**Responsibilities**
- Oversee housekeeping operations to ensure exceptional standards of cleanliness and presentation across the hotel.
- Manage departmental expenses, including payroll, linen, cleaning materials, and other supplies.
- Conduct regular inspections to maintain compliance with established cleanliness and safety standards.
- Lead and mentor the housekeeping team, providing guidance on recruitment, training, appraisals, and performance management.
- Implement routine and deep-cleaning schedules to maintain all furniture, fixtures, and soft furnishings to a high standard.
- Handle guest feedback and resolve complaints promptly, ensuring VIP rooms meet specific requirements.
- Monitor maintenance issues and collaborate with the Maintenance Department for timely repairs.
- Ensure compliance with health and safety, GDPR, and fire regulations, maintaining secure control of master keys.
**Requirements**
- Proven experience as a Housekeeping Manager in a luxury or high-volume hospitality setting.
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
- Exceptional organisational and time-management abilities, with attention to detail.
- Experience managing budgets, forecasting, and implementing cost control measures.
- Excellent communication and interpersonal skills, with a proactive and hands-on approach.
- Commitment to guest service excellence and passion for maintaining high standards.
- Proficiency in using relevant IT systems for reporting and operations management.
**Salary and Benefits**
Competitive salary based on experience: £40,000 - £55,000 per annum. Annual leave entitlement increases with service. Pension contributions matched by the company, with higher rates after one year.
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