Executive Director of Operations

21 hours ago


Belfast, United Kingdom Aramark Full time
Job Overview

The role of Executive Director of Operations is a key position within Aramark, requiring an individual with exceptional leadership skills and experience in managing integrated services. This position oversees the delivery of services to clients across Northern Ireland, ensuring high standards of service excellence, operational efficiency, and customer satisfaction.

About the Role

This senior management position is responsible for developing and implementing strategic plans to drive business growth, improve service quality, and optimize operational processes. The successful candidate will lead a team of professionals in delivering exceptional service to our clients, including catering, housekeeping, and soft services.

Key Responsibilities

  • Client Relationship Management: Develop and maintain strong relationships with clients, understanding their changing requirements and responding proactively with solutions that meet their needs.
  • Service Improvement: Maintain a proactive and innovative approach to recommending improvements and changes to the service offering, ensuring seamless implementation.
  • Financial Management: Prepare client and company accounts, manage trading information, and oversee payroll reports.
  • Team Leadership: Lead, motivate, and develop a high-performing team to achieve business goals and drive base business.

Requirements

  • A minimum of 3 years' experience in service delivery at management level within a demanding environment.
  • Relevant educational progression and/or training.
  • Proven track record of strong people management skills with effective communication at all levels.

Benefits

  • Competitive salary: €60,000 - €80,000 per annum.
  • Annual bonus.
  • On-site parking.

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