Customer Service Manager
2 weeks ago
About Our Client:
Our client is a prominent player in the industry with stores across London and Europe. They are on the brink of an exciting growth phase and are seeking dedicated individuals to be a part of this journey.
Responsibilities:
* Deliver exceptional customer service and ensure customer satisfaction.
* Lead and motivate the team to achieve sales targets and KPIs.
* Develop and implement strategies to improve customer experience and engagement.
Requirements:
* 2+ years of experience in retail, hospitality, or a similar service-oriented industry.
* Proven track record of delivering excellent customer service and leading teams to achieve targets.
* Strong communication and interpersonal skills.
What We Offer:
* A competitive salary of £24,000 (Basic salary) + Monthly Bonuses.
* An excellent work-life balance, with evenings off and reduced weekend hours.
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