Porter - Hospitality Professional

2 days ago


Godalming, Surrey, United Kingdom Chartwells - Independent Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Porter at Chartwells - Independent. As a key member of our operations team, you will play a vital role in ensuring the smooth running of our facilities.

Key Responsibilities
  • Assist in maintaining the cleanliness and tidiness of public areas, including the lobby and other high-traffic zones.
  • Support housekeeping, restaurant, and banqueting staff in setting up rooms and moving furniture as needed.
  • Provide exceptional customer service by handling reception duties, such as booking theatre tickets or making restaurant reservations.
  • Respond promptly to customer requests and concerns.
  • Run errands and perform other tasks as required to support the smooth operation of our facilities.
  • Ensure the safety of customers by placing and removing signage indicating wet floors or other hazards.
Requirements
  • Be adaptable and able to prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Previous experience in customer-facing roles or facilities management is highly desirable.
  • Take initiative and make decisions that prioritize customer satisfaction.
  • Ability to work under pressure and maintain a high level of productivity.
  • Exceptional timekeeping and reliability are essential.
About Us

Chartwells - Independent is a leading provider of hospitality services, committed to delivering exceptional experiences for our customers. We offer a comprehensive benefits package, including competitive pay, opportunities for career growth and development, and a supportive work environment.



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