Claims Specialist

4 days ago


Watford, Hertfordshire, United Kingdom SelectStaff Recruitment Full time

Job Title: Claims Consultant

About the Role:

We are seeking an experienced Claims Consultant to join our client's well-established team at SelectStaff Recruitment. As a Claims Consultant, you will be responsible for delivering high-quality service to customers in all aspects of the claims process.

Key Responsibilities:

  • Deliver exceptional customer service in all aspects of claims processing.
  • Provide professional and friendly telephone-based assessments and authorization of claims.
  • Provide written confirmation of claims assessments and decisions.
  • Handle invoice payment queries and resolve any issues efficiently.
  • Perform general office duties as required.

Requirements:

  • Two years' experience in customer service and claims handling.
  • Excellent communication and organizational skills.
  • Professional telephone manner.
  • Customer-centric approach.
  • Self-motivated and results-driven.

Benefits:

  • Company pension scheme (auto-enrolled).
  • Voluntary dental scheme after completion of probationary period.
  • PMI after 6 months.
  • Performance-related bonus scheme (subject to bonus scheme rules).
  • 23 days holiday per year.

Working Hours:

Monday to Friday (9am - 5pm).


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