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Claims Specialist
2 months ago
At Howden, we have redefined the landscape of insurance. Our workforce is our most valuable asset, and they embody the unique qualities that set us apart. Our inclusive culture, exceptional client service, and ongoing growth stem from our commitment to a people-first philosophy.
From the outset, we have prioritized hiring skilled professionals and empowering them to contribute meaningfully to our organization while fostering rewarding and successful careers.
Whether your focus is on achieving a healthy work/life balance, advancing your career, promoting sustainability, or engaging in community service, you will find a community of like-minded individuals driving positive change at Howden.
Position OverviewWe are currently seeking a Claims Specialist to join our dynamic claims team.
As a member of our claims department, you will be tasked with the comprehensive administration of claims and will report directly to the Head of Claims.
Key Responsibilities- Manage incoming communications regarding claims through various channels.
- Oversee First Notice of Loss (FNOL) management, ensuring that all new claims are tracked and processed in accordance with our service level agreements, including tailored arrangements with insurers.
- Keep the Claims Manager informed of any issues or complaints that arise.
The ideal candidate will possess:
- A minimum of two years of experience in claims handling, preferably in areas such as motor, property, liability, business interruption, cyber, directors and officers/employment practices liability, and professional indemnity.
- A solid foundation of technical insurance knowledge, which will be evaluated through regular in-house assessments.
- GCSE qualifications in Mathematics and English (or equivalent).
At Howden, we celebrate diversity; there is no singular 'Howden personality type.' We recognize that the boundaries between personal and professional lives are increasingly blurred.
Diversity and InclusionWe view our employees as our primary competitive advantage. Therefore, we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our governance frameworks, corporate policies, and review mechanisms are all designed to ensure we make a positive impact in the world.
