Customer Service Representative

4 days ago


Aylesbury, Buckinghamshire, United Kingdom NHS Full time
Job Summary

We are seeking a highly motivated and empathetic Receptionist to join our Admin Team at Florence Nightingale Hospice. The successful candidate will provide exceptional support to service users, clinical teams, and other external organizations.

Main Responsibilities
  • Provide administrative support to the hospice team
  • Liaise with patients, clinical staff, and external organizations
  • Manage confidential information and deal with sensitive issues

This is a part-time role based on 3 days a week, with working hours from Monday to Friday (08:30 - 17:00). The ideal candidate should have excellent communication skills, IT literacy, and organizational abilities.

Requirements
  • English and Maths GCSE or equivalent
  • NVQ or equivalent in Administration/customer care or related topic
  • ECDL or equivalent
  • Secretarial/Clerical experience
  • Telephone/Switchboard experience
  • Experience of working on reception

The salary for this position is estimated at £18,000 - £22,000 per annum, depending on experience. If you are a motivated individual who can work effectively in a hospice environment, please submit your application.



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