Customer Experience Innovation Manager

1 day ago


Reigate, Surrey, United Kingdom esure Group Full time
About the Job

We're seeking a highly skilled Digital Experience Data Product owner to join our team at esure Group. As a key player in developing our chatbot and chat capability, you'll work collaboratively with and as part of the Agile team to maximise the value of our new and existing products that support our strategy, customers, and colleagues.

Key Tasks
  • Ownership of the full product lifecycle, including optimising and retiring solutions
  • Management of the Product Backlog and building, prioritising and communicating initiatives, epics, user stories & acceptance criteria
  • Communication, challenge and ownership of the product vision and conveying this to delivery teams
What We Offer

A competitive salary of £90,000 per annum, plus a bonus scheme that celebrates your contribution to esure's success. You'll also enjoy discounts on our insurance products, 25 days annual leave, and benefits such as flexible working, a LinkedIn Learning licence, and access to our exclusive Academies.



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