Digital Performance Analyst

2 days ago

Manchester, United Kingdom Axiom Software Solutions Limited Full time
About the Role

We are seeking a highly skilled Digital Performance Analyst to join our team at Axiom Software Solutions Limited. As a key member of our Agile delivery team, you will play a crucial role in ensuring the success of our digital products.

Key Responsibilities
  • Develop and maintain performance metrics and key performance indicators (KPIs) for our services, building dashboards and providing in-depth reports to communicate key metrics.
  • Track and measure customer behavior, using data to inform iterative service changes and drive business growth.
  • Communicate service performance, actionable stories, and business insights from data to stakeholders and the team, informing user-centric design decisions.
  • Analyze data from web analytics tooling, such as Google Analytics, and validate the implementation of web analytics.
  • Identify additional data sources to measure performance and contribute to the development of digital analytics solutions.
Requirements
  • Experience in Agile working, collaborating with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others.
  • Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way.
  • Expertise in digital performance analysis, configuration, and deployment of digital analytics solutions, such as Google Analytics.
  • Proficient in SQL and able to interpret A/B and multivariate testing results.
  • Strong communication and influencing skills to ensure trials and iterations are designed to produce reliable and trustworthy evidence.
What We Offer

As a Digital Performance Analyst at Axiom Software Solutions Limited, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the success of our digital products. If you are a motivated and detail-oriented individual with a passion for data analysis, we encourage you to apply for this role.

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