Performance Analyst

2 days ago


Manchester, United Kingdom Axiom Software Solutions Limited Full time

About the Role:

Axiom Software Solutions Limited is seeking a skilled Performance Analyst to join our team and contribute to the development of our digital products. As a Performance Analyst, you will play a key role in ensuring the success of our products by analyzing data, identifying trends, and providing actionable insights to inform design decisions.

Key Responsibilities:

  • Develop and maintain performance metrics and key performance indicators (KPIs) for our digital products, and build dashboards and reports to communicate key metrics to stakeholders.
  • Track and measure customer behavior using data from web analytics tooling, and use this information to inform iterative service changes.
  • Communicate service performance and actionable stories to stakeholders and the team, and provide business insights to inform user-centred design decisions.
  • Analyze data from web analytics tooling such as Google Analytics, and validate the implementation of web analytics.
  • Identify additional data sources that can be used to measure performance.

Requirements:

  • Experience in Agile working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams.
  • Experience of building team capability through role modelling, mentoring, and coaching.
  • Ability to manage relationships with non-technical colleagues and work in a collaborative and inclusive way.
  • Expertise in digital performance analysis and the configuration and deployment of digital analytics solutions such as Google Analytics.
  • Proficient in SQL.

What We Offer:

Axiom Software Solutions Limited offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for data analysis and user-centred design, we encourage you to apply for this exciting opportunity.


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