Performance Analyst
2 days ago
About the Role:
Axiom Software Solutions Limited is seeking a skilled Performance Analyst to join our team and contribute to the development of our digital products. As a Performance Analyst, you will play a key role in ensuring the success of our products by analyzing data, identifying trends, and providing actionable insights to inform design decisions.
Key Responsibilities:
- Develop and maintain performance metrics and key performance indicators (KPIs) for our digital products, and build dashboards and reports to communicate key metrics to stakeholders.
- Track and measure customer behavior using data from web analytics tooling, and use this information to inform iterative service changes.
- Communicate service performance and actionable stories to stakeholders and the team, and provide business insights to inform user-centred design decisions.
- Analyze data from web analytics tooling such as Google Analytics, and validate the implementation of web analytics.
- Identify additional data sources that can be used to measure performance.
Requirements:
- Experience in Agile working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams.
- Experience of building team capability through role modelling, mentoring, and coaching.
- Ability to manage relationships with non-technical colleagues and work in a collaborative and inclusive way.
- Expertise in digital performance analysis and the configuration and deployment of digital analytics solutions such as Google Analytics.
- Proficient in SQL.
What We Offer:
Axiom Software Solutions Limited offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for data analysis and user-centred design, we encourage you to apply for this exciting opportunity.
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