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Director of Service Excellence

1 month ago


Harlow, Essex, United Kingdom LloydsPharmacy Clinical Homecare Ltd Full time
About the Role

We are seeking a seasoned leader to drive excellence in patient service delivery at LloydsPharmacy Clinical Homecare Ltd. The ideal candidate will have a proven track record of shaping and executing comprehensive strategies to deliver outstanding patient experiences.

Key Responsibilities
  • Develop and execute operational plans to achieve exceptional patient outcomes across all channels.
  • Lead cross-functional teams to ensure seamless service delivery, quality assurance, and continuous improvement.
What We Offer
  • A competitive salary range: £80,000 - £100,000 per annum, depending on experience.
  • A comprehensive benefits package, including pension scheme, health insurance, and paid time off.
  • Ongoing professional development opportunities to enhance your leadership skills.
Requirements
  • Proven leadership experience in healthcare or a related field.
  • Exceptional communication and interpersonal skills.
  • Ability to work collaboratively with diverse stakeholders.
Location

This role is based at our UK location.