Director of Patient Services
3 weeks ago
At LloydsPharmacy Clinical Homecare Ltd, we are seeking an exceptional leader to drive the delivery of outstanding patient service across all channels. As Director of Patient Services, you will shape and execute a comprehensive strategy to meet organisational objectives.
About the role:- Strategic Planning: Develop and implement an annual strategic plan for Patient Services, aligning with LPCH's vision and setting performance and service levels.
- Operational Efficiency: Lead the patient contact centre to ensure optimal resource planning, cost-efficiency, and high-quality patient interactions.
- Quality Assurance: Uphold the highest standards in patient care by embedding evidence-based practices and championing the voice of the patient.
- Financial Management: Collaborate with the finance team to draft and monitor the Patient Services budget, identify cost-saving opportunities, and advocate for necessary resources.
- Leadership and Team Development: Build and lead a high-performing Patient Services team by fostering a supportive, development-focused environment.
- Stakeholder Collaboration: Forge strategic partnerships with key stakeholders to support a patient-first culture.
- Experience: Demonstrated experience in contact centre leadership, preferably within a healthcare or patient-centred setting.
- Leadership Skills: Strong leader with a background in service-driven operations, capable of managing change and driving performance.
- Analytical & Strategic: Commercially savvy, with a focus on data-driven decision-making, strategic planning, and continuous improvement.
- Regulatory Knowledge: Working knowledge of the regulatory landscape within a patient or customer service environment.
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Director of Patient Services
2 weeks ago
Harlow, Essex, United Kingdom LloydsPharmacy Clinical Homecare Ltd Full timeWe are seeking an exceptional Executive Leader to drive the delivery of outstanding patient service across all channels. As Head of Patient Contact Center, you will be responsible for shaping and executing a comprehensive strategy to meet organisational objectives.">Key Responsibilities:Strategic Planning and Implementation: Develop and implement an annual...
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Patient Services Representative
2 weeks ago
Harlow, Essex, United Kingdom Core System Full timeAbout the RoleWe are seeking a dedicated and compassionate individual to join our patient services team as a Call Centre Advisor - Patient Services.This role offers the opportunity to make a real difference in people's lives by delivering exceptional customer service, handling enquiries about medication, booking deliveries, and coordinating prescriptions.As...
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Patient Services Coordinator
3 weeks ago
Harlow, Essex, United Kingdom LPClinicalHealthcare Full timeAbout the RoleLPClinicalHealthcare is seeking a highly motivated Patient Services Coordinator to join our team in Harlow. As a key member of our patient services team, you will play a vital role in supporting the treatment of 100,000 patients across the UK.We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range...
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Catering Services Director
4 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeCatering Services Director Job SummaryWe are seeking a highly skilled and experienced individual to fill the role of Catering Services Director at The Princess Alexandra Hospital NHS Trust. As a key member of our management team, you will be responsible for leading the catering department and ensuring the delivery of high-quality meals to patients, staff,...
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Clinical Services Director
2 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeJob Title: Clinical Services DirectorAbout the Role:The Princess Alexandra Hospital NHS Trust is seeking an experienced Clinical Services Director to join its team. As a key member of the hospital's leadership, you will play a crucial role in driving the delivery of high-quality patient care services.Responsibilities:Provide operational management support to...
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Obstetric and Gynaecology Services Director
2 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeThe Princess Alexandra Hospital NHS Trust is currently seeking a skilled professional to take on the role of Obstetric and Gynaecology Services Director. In this position, the successful candidate will be responsible for managing the clinical division's O&G services, ensuring the safe and effective delivery of patient care. To achieve this, they will need to...
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Clinical Director
4 weeks ago
Harlow, Essex, United Kingdom LLOYDS PHARMACY LIMITED Full timeJob OverviewLLOYDS PHARMACY LIMITED seeks a skilled Clinical Director to lead our pharmacy services. As a key figure in our organization, you will be responsible for overseeing day-to-day operations, driving high standards, and ensuring exceptional patient care. With a focus on delivering the highest standards of service delivery and patient outcomes, we aim...
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Patient Care Specialist
2 weeks ago
Harlow, Essex, United Kingdom Core System Full timeAbout The RoleAs a Patient Care Specialist with Lloyds Clinical, you will be working as part of our patient services team to support the treatment of over 100,000 patients across the UK. You will also be responsible for sending letters to patients who we were unable to contact and providing updates to the hospital.We are committed to delivering exceptional...
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Service Operations Director
3 weeks ago
Harlow, Essex, United Kingdom Ernest Gordon Recruitment Full timeService Operations DirectorWe are seeking a skilled and experienced Service Operations Director to lead our team and work with clients in the mechanical, electrical, plant, and industrial sectors.The ideal candidate will have a strong background in service management and a proven track record of success. This role is based on an estimated salary range of...
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Patient Safety Officer
4 weeks ago
Harlow, Essex, United Kingdom LLOYDS PHARMACY LIMITED Full timeAbout LloydsPharmacy Clinical Homecare">We are a leading provider of clinical homecare services, supporting over 100,000 patients in the UK.Job SummaryThe Patient Safety Officer will lead investigations into patient complaints and safety incidents, ensuring compliance with regulatory guidelines. This role requires strong analytical skills and attention to...
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Transportation Services Director
4 weeks ago
Harlow, Essex, United Kingdom Barker Ross Group Full timeJob Description: Transportation Services DirectorWe are seeking an experienced Transportation Services Director who can drive commercial and operational excellence across our depot operations.The successful candidate will have a strong understanding of the transportation industry, with a proven track record of achieving commercial and financial goals. They...
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Patient Care Specialist
1 week ago
Harlow, Essex, United Kingdom Core System Full timeAbout The RoleAs a key member of our patient services team, you will play a vital role in supporting the treatment of over 100,000 patients across the UK. Your primary responsibility will be to contact patients who require updates and provide essential information regarding their care. You will also be responsible for sending letters to patients who were...
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Patient Support Specialist
3 weeks ago
Harlow, Essex, United Kingdom Core System Full timeAbout the RoleWe are seeking an exceptional Patient Support Specialist to join our team at Core System. In this role, you will play a critical part in delivering exceptional support and service to patients across the UK.
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Contract Services Director
4 weeks ago
Harlow, Essex, United Kingdom Fortus Recruitment Full timeAbout the RoleThis is an exciting opportunity for a seasoned Contract Services Director to join our team at Fortus Recruitment. You will be responsible for managing all aspects of fire contract delivery, including reactive and planned maintenance services.The salary range for this position is £60,000 - £75,000 per year, commensurate with experience.
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Patient Safety and Compliance Officer
3 weeks ago
Harlow, Essex, United Kingdom Core System Full timeDelivering Exceptional Patient CareLloyds Clinical is committed to delivering exceptional patient care and has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy, and warehousing. As a Patient Safety and Complaints Improvement Officer, you will be part of a dynamic team dedicated to...
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Director of Governance
4 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeAbout the RoleThe Princess Alexandra Hospital NHS Trust is seeking an experienced clinical professional to join its Board as a Director of Governance. As a key member of the executive team, you will be responsible for ensuring that the Trust maintains the highest standards of governance and quality of care.With senior level clinical experience gained in...
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Dialysis Unit Director
2 weeks ago
Harlow, Essex, United Kingdom East and North Hertfordshire NHS Trust Full timeDirector of Dialysis ServicesWe are seeking an exceptional leader to join our team as the Dialysis Unit Director at East and North Hertfordshire NHS Trust. As a seasoned healthcare professional, you will be responsible for leading our Dialysis Unit and contributing to the development of our services.The successful candidate will have extensive experience in...
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Senior Trust Director
2 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeThe Princess Alexandra Hospital NHS Trust invites applications for a Senior Trust Director position.About the JobThis senior role requires an experienced clinical professional with a strong service delivery background and a genuine commitment to promoting excellent healthcare services.As a member of the executive team, you will be responsible for ensuring...
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Director of Clinical Operations
4 weeks ago
Harlow, Essex, United Kingdom NHS Full timeRole OverviewWe are seeking a highly skilled and experienced individual to join our team as a Clinical Site Director. This is an exciting opportunity to shape the future of our clinical site and discharge team, driving excellence in patient care.The successful candidate will be responsible for managing hospital capacity, including emergency admissions,...
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Executive Director for Clinical Governance
4 weeks ago
Harlow, Essex, United Kingdom Be-IT Ltd Full timeJob Title: Executive Director for Clinical GovernanceWe are seeking an experienced executive director to join our team as a clinical governance expert. The ideal candidate will have senior-level clinical experience and a strong background in service delivery.About the Role:Provide strategic leadership in clinical governance, ensuring compliance with...