Collection Specialist
4 weeks ago
About the Role:
KHR - Recruitment Specialists is seeking a skilled Collection Specialist to join our client's team in Sevenoaks. As a Collection Specialist, you will be responsible for dealing with telephone and email queries from customers in financial difficulties, setting up payment plans, and collecting card payments.
Key Responsibilities:
- Dealing with customer queries and resolving issues in a timely and professional manner
- Setting up payment plans and collecting card payments
- Liaising with other operational departments to ensure customer satisfaction
- Achieving and maintaining performance-related targets
Requirements:
- Previous experience in collections or claims handling is desirable
- Excellent customer service skills
- Resilient and compassionate approach
- Background in financial services or insurance is useful
- IT proficiency
Benefits:
- 25 days holiday per year
- Birthday off
- Life insurance
- Private medical care
- SIPP
- EAP
- Gym membership discount
- Travel to work schemes
What We Offer:
Our client offers a competitive salary, great benefits, and a hybrid working arrangement. If you are a motivated and customer-focused individual looking for a new challenge, please apply today.
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Collection Specialist
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Sevenoaks, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob Title: Collection SpecialistAbout the Role:We are seeking a skilled Collection Specialist to join our team at KHR - Recruitment Specialists. As a Collection Specialist, you will be responsible for dealing with telephone and email queries from customers in financial difficulties, setting up payment plans, and collecting card payments. You will also liaise...
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Collection Specialist
3 weeks ago
Sevenoaks, Kent, United Kingdom KHR - Recruitment Specialists Full timeCollections Role OverviewKHR - Recruitment Specialists is seeking a skilled Collection Specialist to join their team in Sevenoaks. As a Collection Specialist, you will be responsible for dealing with telephone and email queries from customers in financial difficulties, setting up payment plans, and collecting card payments.Key Responsibilities:Dealing with...
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