Retail Brand Experience Manager

7 days ago


Ashford, Kent, United Kingdom abercrombie-fitch-co. Full time

Embark on a dynamic career at Abercrombie & Fitch Co., where you'll contribute to delivering exceptional customer experiences and driving sales in our esteemed retail environments.

About the Role

This position is ideal for individuals who possess excellent communication skills, can work effectively in a fast-paced environment, and have a passion for fashion and customer service. As a Store Operations Lead, you will play a crucial role in maintaining sales floor presentation, overseeing stockroom organization, and ensuring seamless operational functions.

Key Responsibilities
  • Deliver Exceptional Customer Experiences: Foster genuine connections with customers to drive sales and create a memorable store experience.
  • Lead Sales Floor Presentation: Oversee the maintenance of an aesthetically pleasing sales floor, including merchandise organization and replenishment.
  • Operational Excellence: Execute necessary functions in the event of a manager's absence, ensuring seamless store operations.
Requirements
  • Customer Service Experience: Minimum one year of customer-facing experience.
  • Assertiveness and Communication Skills: Possess excellent verbal and written communication skills to effectively engage with customers and colleagues.
  • Adaptability and Flexibility: Demonstrate the ability to adapt to changing circumstances and priorities in a dynamic retail environment.
Benefits
  • Competitive Salary: $45,000 - $65,000 per annum
  • MERCHANDISE DISCOUNT: Enjoy discounts on our iconic brands.
  • Career Advancement Opportunities: Grow your career within our global organization.
  • Training and Development: Access exclusive training programs to enhance your skills and knowledge.


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