Customer Experience Ambassador

1 week ago


Watford, Hertfordshire, United Kingdom iSupply Recruitment Ltd Full time
About the Role
Are you a results-driven professional with excellent communication skills? We're seeking a Sales and Service Advisor to join our team at iSupply Recruitment Ltd.

As a key member of our team, you will be responsible for building strong relationships with clients, promoting our products and services, and delivering exceptional customer experiences. This is a fantastic opportunity to grow your career and develop your skills in a dynamic and supportive environment.

Key Responsibilities:
  • Customer Champion: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Sales Rockstar: Promote our products and services, meet sales targets, and celebrate successes.
  • Order Wizard: Process orders accurately, manage accounts, and ensure timely delivery.
  • Trend Tracker: Stay up-to-date with the latest products and trends to provide expert advice to customers.
  • Problem Solver: Handle complaints efficiently and effectively, turning challenges into opportunities for outstanding customer experiences.
  • Data Master: Maintain accurate records in our CRM system, tracking interactions, sales, and service activities.
  • Team Player: Collaborate with our sales team, technical advisors, and other departments to achieve company goals.
  • Lifelong Learner: Participate in regular training sessions to enhance your skills and knowledge.

About You
We are looking for someone with excellent communication skills, able to juggle multiple tasks, and proficient in Microsoft Office or CRM tools. A passion for problem-solving, people-focused service, and a drive to succeed are essential qualities for this role.

What We Offer
A competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including flexible working hours and opportunities for professional development.

Location
The role is based in Letchworth Garden City, with Monday to Friday working hours from 8:30am to 5pm.

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