Front of House Ambassador

3 weeks ago


Watford, Hertfordshire, United Kingdom Hertfordshire Online limited Full time

Are you a people person with a passion for delivering exceptional customer experiences? We are seeking a Front of House Ambassador to join our team at The Grove, a 5-star hotel and resort in Hertfordshire.

This permanent, full-time role involves shift work on a rota basis, including nights, and offers the opportunity to work with a variety of guests from around the world. As one of the first points of contact in the hotel, it is essential that our guests are wowed by a smooth check-in, useful information, and a knowledgeable team who are on hand 24 hours a day.

To be successful in this role, you will need excellent communication and organisation skills, as well as a friendly, helpful nature. Previous experience of working on a hotel reception and using a well-known booking system is also essential.

The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including:

  • A free meal during your shift
  • Subsidised shuttle bus from Watford town centre
  • Generous discounts for stays with the hotel
About Us

We are Hertfordshire Online Limited, a family-owned business operating The Grove hotel and resort. Our mission is to provide a tranquil and calm environment for our guests, offering a range of outdoor activities, fine dining, and award-winning spa facilities.



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